Jump4Love issues balance of refund after 15 months
April 12, 2012 46 Comments
I am pleased to confirm, that in spite of the fact that it has taken some 15 months, Jump4Love has finally repaid me for the credits I purchased to communicate with a girl who subsequently turned out to be operating under a false identity. A fraud, a scam, deception, call it what you will. In my particular case, this girl conspired with the director of a Nikolaev based Marriage Agency to complete the deception. However, whilst Jump4Love may also have been duped in this particular case, the fact is, Jump4Love failed, at that time, to demonstrate reasonable care to limit the possibility of fraud or deception. I don’t know if their systems, procedures or processes have improve in the interim, but hopefully, having had to refund in excess of $17,000 (over a period of 15 months), I hope they will have learned their lesson.
If anyone else suspects or knows that they have been the victim of a deception, where a girl, for example, has used a fake identity, I would urge and actively encourage them to pursue the website owners. It may require patience and persistence, but the only way website owners will improve their systems and processes is when they are hit in the pocket. Too often the owners of these dating sites think (and they may be correct) that victims will not want the hassle or will be too embarrassed to pursue a claim. Don’t give up and consider writing about your experience to aid others.
Am I still out of pocket? Yes, Jump4Love only refunded the money I paid using my main account, not the expenses I incurred when my suspicions were raised and I started investigating the suspected deception. In addition, the 15 month delays has meant that I have had to accept a lower amount than I initially paid because the refunds were made in USD and the Dollar has been relatively strong. In addition, I have had to accept poor exchange rates and bank fees for each credit. However, was it worth it? Yes, it was and I have to respect Jump4Love for accepting responsibility very early on, even if they have been incredibly slow in passing the credits. As for me, I now consider the matter closed…and I have learned some valuable lessons.